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CASE STUDIES

SULINGITUK GOVERNMENT: Applying change management tools

Fictional Case Study

The Sulingituk Government recently decided to introduce a new tool to manage information and to help with data collection. This will involve the transition away from paper filing towards an online, cloud-based system.

PIPEDA CASE #2003-226: The more sensitive the personal information the more protection it needs

Real Case Study

The PIPEDA case #2003-226 shows that the more sensitive personal information is, the more steps should be taken to protect it (see PIPEDA Case Summary #2003-226 Company’s collection of medical information unnecessary; safeguards are inappropriate). In this case, an employee’s medical reports were received in the company’s office by fax machine located in an unlocked, accessible room.

YUKON FIRST NATIONS REGIONAL EARLY CHILDHOOD, EDUCATION AND EMPLOYMENT SURVEY (FNREEES): Data shows the outcomes of early childhood education

Real Case Study

The data from the Yukon FNREEES (First Nations Regional Early Childhood, Education and Employment Survey) gives a powerful example of how data can be used to track the effectiveness of programs. The survey showed that children who participate in early childhood education programs have higher high school grades and are significantly more likely to attend a trade or university.

FIRST NATIONS INFORMATION GOVERNANCE CENTRE: Regional Health Survey Phase 2 youth section music video

Real Case Study

To make the data from the youth section of their Regional Health Survey (RHS) more accessible and engaging to youth, the First Nations Information Governance Centre (FNIGC) hired Ojibwe musician and media host Wab Kinew to create a rap music video explaining the survey results.

SULINGITUK GOVERNMENT: Improving housing data quality

Fictional Case Study

Sulingituk Government recognizes the impact that safe, suitable, and accessible housing has on the well-being of a community. They have committed to creating a 20-year plan for housing development. As part of the plan, Sulingituk has identified the need to conduct a housing needs assessment; however, the poor quality of their existing housing data makes it challenging to conduct the assessment.

CHEYENNE RIVER SIOUX TRIBE: Tribal Ventures Voices Research Survey

Real Case Study

The Cheyenne River Sioux Tribe recognized that Federal census data did not give them the data they needed about their community; so, in 2012, they decided to carry out their own survey. The idea to run their own survey emerged from the idea that “we can’t change what we don’t know.”

SULINGITUK GOVERNMENT: The importance of workflow analysis

Fictional Case Study

When Sulingituk Government’s Health and Social Services department decides to implement a new case management system (CMS), they learn that insufficient workflow analysis prior to implementation can be the downfall of a new system.

TLA’AMIN NATION: Using administrative data to track outcomes

Real Case Study

When Tla’amin Nation was negotiating their first five-year Fiscal Financing Agreement (FFA), they gathered information about their fiscal needs. One of the needs they assessed was the number of citizens on social assistance. Their assessment showed that there were 50 employable citizens on social assistance in 2011.

TSAWWASSEN FIRST NATION: Working with the community to develop a vision, goals, and objectives

Real Case Study

Tsawwassen First Nation defines a vision and long-term goals every 5 years in their Strategic Plan. Their Strategic Plan for 2018-2023 was developed in 2017 and early 2018.

SULINGITUK GOVERNMENT: Protecting the privacy of survey respondents

Fictional Case Study

Sulingituk Government is in the process of conducting a social well-being survey. The survey covers sensitive subject matter and protecting the privacy of respondents is critical. Do they have adequate privacy protections in place?

INUVIALUIT REGIONAL CORPORATION: Working with external data sources

Real Case Study

The 2002 Public Review of the Inuvialuit Final Agreement, Section 16, found that the economic objectives of the Inuvialuit Final Agreement were insufficiently addressed and fulfilled. The review recommended that the federal government and the Inuvialuit Regional Corporation (IRC) develop a system to track social and economic measures.

UNIVERSITY OF BRITISH COLUMBIA: Research records are outside the scope of FIPPA

Real Case Study

This case study deals with the question of whether those who fund research have a right to the raw, personal data generated. The case study shows that if SGIGs hire university researchers in BC, the research information will be protected from disclosure under BC’s FIPPA. In University of British Columbia (Re), 2014 BCIPC 50 (CanLII) an applicant requested UBC Research Ethics Board (REB) records regarding clinical trials.